Privacy Policy
Effective · Last updated
The short version
Your documents never leave your device unless you send them. CustomInvoice has no account system and no server that holds your data. We cannot see your invoices, your clients, or your business. There is no login, because there is nothing to log in to.
CustomInvoice is provided by CustomApps LLC. Questions about anything on this page go to info@customapps.us.
What stays on your device
All of it. Your business profile and logo, your clients, your invoices, estimates and receipts, your line items, your payments, your tax rates, and every PDF you generate are written to your device’s local storage and never transmitted to us.
We have no ability to read, recover or restore this data, because we never receive a copy. If you delete the app or lose the device, it is gone - which is why the app can save a complete backup of everything (documents, payments, clients, tax rates, settings and your logo) as one file from Settings, which you can keep wherever you like and restore on any phone, and can export your documents and payments to CSV from the Reports tab for your accountant. Export and backup are never restricted to paying customers.
Your clients’ information
CustomInvoice holds commercial information about third parties - your clients’ names, addresses, and what they owe you. That data is subject to the same rule as everything else: it stays on your device and is never transmitted to us. The app has no behavioral analytics and no server for your content, and its one background connection (described below) carries none of your data - there is no channel through which your business information could reach us, even by accident.
What leaves your device, and when
1. What you choose to send
When you email or share a document, export a CSV or share a backup file, it goes wherever you send it, through your own mail app or share sheet. It does not pass through us.
2. One background connection, carrying none of your content
CustomInvoice includes RevenueCat, a subscription-infrastructure service, in a passive mode: when the app starts, it reports a randomly generated anonymous installation ID plus basic device information (device model, operating system version and app version) over an encrypted connection, so we can see how many devices run the app. It is not linked to you, there are no purchases for it to process today, and it never sees your documents, your clients or your amounts. If it cannot connect, nothing changes.
3. The review prompt
The App Store rating prompt is a system feature and sends us nothing.
That is the whole list. The app is fully functional offline: writing a document, rendering its PDF, recording a payment and backing up need no network at all.
Permissions
CustomInvoice asks for access to your photo library only at the moment you tap to choose a logo for your business. It reads the single image you pick, copies it into the app’s own storage, and never uploads it.
The app also declares a camera-use string. It is there because the system image picker component includes camera support; CustomInvoice opens that picker in gallery-only mode and never turns on the camera.
If you turn on overdue reminders in Settings, the app asks for permission to show notifications. Reminders are scheduled on your device by its operating system, at the time of day you pick, and nothing about them is sent anywhere. They are off until you turn them on.
It does not ask for contacts, location, microphone, calendar or health data.
No behavioral analytics
CustomInvoice sends us nothing about what you do in it. No product-usage events, no error reports, and nothing to an advertising or attribution network. The anonymous installation count above is the only thing that reaches us, and it tells us how many devices run the app - not who you are, not what you do in it, and never anything you typed.
Plenty of apps collect anonymous usage events and are honest about it. We decided this one should not, because of what it holds. An invoicing app knows who your clients are, what you charge them, and which of them pay late. Even a counter that recorded only the shape of that - how many clients you keep, how large a typical invoice is, how often one goes overdue - would be measuring your business, and your clients’ business, for our benefit rather than yours.
So we find out what to fix the slow way: people write to us. If something is wrong, telling us is the only way we will know.
What we never do
- No usage events and no crash reports - nothing about what you do in the app, or what you put in it, is transmitted anywhere
- No ads, and nothing sent to an advertising network
- No selling or sharing of your data with third parties
- No cross-app or cross-site tracking, no IDFA, no ad IDs
- No bank connections, ever
- No account, no email collection, no cloud sync
Children
CustomInvoice is a business tool and is not directed at children. We do not knowingly collect information from children.
Your rights
Because your data lives only on your device, you already have complete control over it: save a complete backup (and restore it) from Settings, export your documents and payments as CSV from the Reports tab, or delete everything by deleting the app. There is no server-side deletion request to file - the anonymous installation ID above is random, linked to nobody, and cannot be used to find “your” records - and no behavioral analytics to opt out of, because there is none.
Changes
Material changes to this policy will be noted in the app’s release notes and reflected in the “Last updated” date above.
Contact
info@customapps.us
CustomApps LLC